Question 1

Does ICC build or manage the project?

Accepted Answer

ICC is neither a construction company nor a design firm: it directs, coordinates and controls the project on behalf of the client, ensuring designers, contractors and suppliers work aligned with their objectives. The owner keeps visibility, control and decision-making throughout the process.

Question 2

What makes ICC different from other project management firms?

Accepted Answer

We combine experience in Project Management and Project Controls, local market knowledge and a track record in complex projects, with a results-oriented methodology and a collaborative culture. We represent the owner’s interests and give visibility over the project’s critical variables.

Question 3

What certifications do ICC professionals hold?

Accepted Answer

A technical team specialized in civil engineering and construction, including PMP® (Project Management Professional) certified professionals — one of the most recognized international credentials in project management.

Question 4

In which sectors does ICC have the most experience?

Accepted Answer

Industrial, logistics, pharmaceutical, medical-device, corporate office, healthcare, education, hospitality and residential developments. We adapt our methodology to each industry’s needs.

Question 5

Do you only work in Costa Rica?

Accepted Answer

Costa Rica is our base, with broad experience across multiple sectors. Depending on the scope and the client’s needs, we can also support projects in other countries in the region.

Question 6

Does ICC work with confidential projects?

Accepted Answer

Yes. We adapt to the client’s privacy requirements, with confidentiality protocols for documentation, reporting and communication. This is especially relevant in medical devices, pharmaceutical, industrial and corporate sectors.

Question 7

What is the difference between Project Management and Project Controls?

Accepted Answer

Project Management leads and coordinates the project end-to-end on behalf of the owner (scope, schedule, budget, quality, risks, contracts, payments). Project Controls turns the key information into clear, measurable and actionable data to anticipate deviations and keep control.

Question 8

What is the difference between a general contractor and a project director?

Accepted Answer

A general contractor executes the construction (labor, subcontractors, materials). A project director represents the owner: leads, coordinates and controls the project end-to-end so scope, schedule, budget, quality and risks stay aligned with their objectives.

Question 9

What benefits does the owner get by hiring ICC?

Accepted Answer

A strategic ally that provides structure, visibility and control across the project lifecycle: coordinating stakeholders, tracking the schedule, controlling costs, managing risks and enabling decisions — rather than relying on scattered or reactive information.

Question 10

What tools does ICC use to track projects?

Accepted Answer

Methodologies and a collaborative platform (Procore), plus master schedules, risk matrices, executive reports, dashboards and document control. The value lies in structuring information to provide clear visibility and early alerts.

Question 11

What kind of reports does ICC deliver?

Accepted Answer

Clear, decision-oriented reports covering physical progress, schedule, budget, costs, risks, changes, payments, quality, documentation, milestones and early alerts, including executive Project Controls dashboards.

Question 12

How much does it cost to hire a project management firm?

Accepted Answer

It depends on the project’s size, complexity, duration, location and stage, and on the scope of services required. Not every project needs the same level of support; at ICC we assess each case to define a tailored proposal.

Question 13

How does ICC reduce project risks?

Accepted Answer

Through structured management that identifies, analyzes, prioritizes and tracks the factors that can affect cost, schedule, quality, scope, safety or continuity. We assign owners, mitigation actions and early alerts to anticipate and reduce their impact.

Question 14

What happens if the project falls behind or the budget is exceeded?

Accepted Answer

They can happen, especially with scope changes, incomplete information or unmanaged risks. ICC helps anticipate, identify and manage these deviations by tracking schedule, budget, changes and risks, with a diagnosis and corrective actions if they already occurred.

Question 15

At what stage should ICC be involved?

Accepted Answer

Ideally from day zero, even before selecting designers or contractors. The earlier we participate, the more we can help define scope, anticipate risks and set solid baselines; though we can join at any stage.

Question 16

Can ICC work with the client’s internal teams?

Accepted Answer

Yes. We integrate collaboratively with areas such as engineering, facilities, operations, finance, procurement, legal or PMO. We don’t replace internal knowledge: we complement it with specialized Project Management and Project Controls expertise.

Question 17

Does ICC replace the client’s internal team?

Accepted Answer

Not necessarily. We can complement, strengthen or lead the management depending on the owner’s needs. The model is defined by the scope, complexity and the client’s internal structure.

Question 18

What is the process to hire ICC?

Accepted Answer

It starts with a conversation to understand the project, its objectives and challenges. We do a preliminary review, define a tailored services proposal (scope, deliverables, team, reporting, terms) and, once approved, kick off with a start-up meeting.

Question 19

What information does ICC need to start a project?

Accepted Answer

Depending on the stage: objectives, scope, preliminary schedule and budget, studies, drawings, contracts, permits, stakeholders and identified risks. If the project is at an early stage, we help define and organize that information.

Question 20

Can ICC support the pre-construction stage?

Accepted Answer

Yes, it’s one of the phases where we add the most value: defining scope, reviewing risks, structuring budget and schedule, coordinating studies and preparing procurement strategies before execution. Good pre-construction reduces uncertainty.

Question 21

Can ICC support project closeout and handover?

Accepted Answer

Yes. We support closeout for an orderly, documented handover: punch lists, document closeout, as-builts, warranties, manuals, testing, contractual deliverables, lessons learned and transition to operation.

We turn construction projects into real enablers of your business strategy

Is your project facing any of these critical challenges?

Reactive decision-making

Fragmented information

Accumulated cost overruns

Risks without clear ownership

Blind visibility

Unexpected overruns

Schedules without active management

Untracked changes

Misaligned stakeholders

Loose ends at closeout

We turn your project into the engine of your productivity and growth

Project Management

Project Controls

From investment to market: we support execution and operational readiness

Pre-construction

Construction

Post-construction

Commissioning

Qualification

Validation

Audits & compliance

Ready to Market

Pre-construction

Construction

Post-construction

Commissioning

Qualification

Validation

Audits & compliance

Ready to Market

Project Management

Planning

Contracting Management

Monitoring & Control

Closeout

Project Controls

Traffic-light tracking vs. baseline

At ICC we turn uncertainty into total control. More than supervising, we become your trusted strategic partner

Track record in industrial projects

Integrated project controls

A bridge to operation

Independent, data-driven approach

Methodology & quality (QMS)

Adaptable engagement model

More than two decades leading construction projects in Costa Rica

Mission

Vision

Our values

A highly competent team

Experience in construction projects where control is critical

Marina Pez Vela — Phase III

Walmart Distribution Center — Costa Rica

Torre Cordillera — Core & Shell

Bayer Pharmaceutical Plant

Solaris Santa Ana

Judicial Branch — Courts & Offices

Ayra — Core & Shell

Walmart Distribution Center — Nicaragua

Medical Devices Plant — Coyol

INS Health Center — Cartago

El Cafetal — Building G

ONE

Torre Judicial — Oficinas

Food Production Plant — Lagunilla

Food Production Plant — Guápiles

Food Production Plant — La Unión

INS Health Center — Guadalupe

Medical Devices Plant — Heredia

Chevrolet Cadillac Uruca

Le Parc

Solaris Conchal

Parqueo Indoor Club

Parque Viva

Hospital La Católica

Hospital Metropolitano San José

United World College

Solea

Certified quality in every project

From investment to market:
we support execution and operational readiness